On July 1, 2018, the IDB Group replaced Cigna and Cigna IGO, the previous administrators of our Medical Benefits Program, with new administrators. Aetna International is the new administrator of the medical, dental, and vision program for all members residing in the U.S. and outside the U.S.. Members residing outside the U.S. will have access to Aetna network dentists and vision providers when in the U.S.
Express Scripts is the new administrator for prescription drugs received in the U.S. and Puerto Rico. For prescriptions received outside the U.S. and Puerto Rico, Aetna International is the new administrator. Members residing outside of the U.S. and Puerto Rico will have access to prescription drugs through Express Scripts when in the U.S. or Puerto Rico.
We’re committed to making this transition as smooth as possible for everyone. Please explore the sections below to learn more about the transition.
If you have any questions, contact the Health and Life Insurance Group at firstname.lastname@example.org or at Ext. 3090.