- Moment of Silence for our retired colleagues who died in 2019.
2. Report on the Elections from the Coordinator of the Tally Committee, Mr. Juan Manuel Fariña.
3. Remarks by the President of the Association, Mr. David Atkinson, which includes the Volunteer of the Year awards and recognition for the Directors who finish their terms.
4. Remarks by the Vice President of Finance and Administration of the Bank, Mrs. Claudia Bock-Valotta (read by President David Atkinson).
5. Remarks by the President of the Bank, Mr. Luís Alberto Moreno.