CONTACTS

1300 New York Avenue, N.W., Stop W-0424
Washington, D.C. 20577

Telephone: +1 (202) 623-3035
Fax: +1 (202) 623-3083
Email: [email protected]

Work Hours: Monday to Friday, 9:00am – 5:30pm


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Medical Contacts 

Aetna International provides administrative services for IDB Staff and Retirees, in connection with the IDB self-funded Insurance Program. The Insurance Program includes Medical, Prescription Drug, Vision and Dental plans.

AETNA INTERNATIONAL
(Medical and Dental)
Aetna International phone dedicated for Medical and Dental: +1 (888) 633-1055
Aetna Medical address:
P.O. Box 981543
El Paso, TX 79998-1543
Phone: +1 (888) 633-1055

Aetna Dental address:
P.O. Box 14094
Lexington, KY 40512-4094
Fax: +1 (859) 425-3363

URGENT Direct Settlement Request/GOP
email: [email protected]
Aetna International website: www.aetnainternational.com
Aetna International email: [email protected]

P&A Group Medicare Reimbursement
(for international retirees older than 65 who reside in the US)

Address:
P&A Group – FLEX Department
Attn: IDB Reimbursement Account
17 Court St, Suite 500
Buffalo, NY 14202
Teléfono: +1 (844) 852-2611
Fax: +1 (855) 362-7711
Web: https://padmin.com

P&A 2020 Medicare Reimbursement Form

AETNA VISION (For Routine Care)

Aetna International Phone dedicated for Vision:
+1 (877) 977-3238

Aetna Vision address:
P.O. Box 8504,
Mason, OH 45040-7111
Fax: +1 (859) 425-3363

Aetna Vision website: www.aetnavision.com
www.eyemedvisioncare.com
Claims out of network: [email protected]

Best Doctors

General Inquiries
Global Headquarters

60 State Street, Suite 600
Boston, MA 02109
Toll-Free: +1 (866) 904-0910
Web: https://members.bestdoctors.com/

HRD Retirees Website: http://www.iadb.org/retirees

SRP (Staff Retirement Plan) 
email: VPF/[email protected]

EXPRESS SCRIPTS Pharmacy Home Delivery Services

Address:
P.O. Box 747000,
Cincinnati, OH 45274-7000

Phone: 1-855-521-0824
Fax:  1-608-741-5475
Website: www.express-scripts.com

 

Retirement Plan Office:
Address:
1300 New York Ave, NW, Stop E-507
Office: SE 539
Washington, D.C. 20577
Phone: +1 (202) 623-3560
Fax: +1 (202) 623-2177
E-mail: VPF/[email protected]

Tax Settlement Assistance

Deloitte Tax LP
Address: 1300 New York Ave. NW
Office: SE 531
Washington, DC 20577
Phone: +1 (703) 251-3919
IDB Phone number: +1 (202) 623-2766

Contacts:
Juan Monroy: [email protected]
Isabel Garzón: [email protected]

 

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