Best Doctors

Best Doctors is an expert second opinion service that gives you access to over 53,000 of the world’s leading physicians to ensure you get the right diagnosis and treatment for serious conditions. With Best Doctors, you can have an expert physician review your diagnosis and treatment plan, ask basic medical questions, and even get help finding a local physician who is right for you. Note that this is a program separate to your Medical Benefits plan

The IDBG is offering Best Doctors as a one-year pilot throughout 2017. We ask you to read and familiarize yourself with everything Best Doctors has to offer and reach out to utilize the following services as needed:


The InterConsultation process is an in-depth medical review of your diagnosis and treatment plan from a renowned expert physician. With your consent, your medical records will be collected for you and sent for review by the selected medical expert. That expert will provide an easy to understand report that confirms your diagnosis and treatment or recommends a change.

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Medical Records eSummary

Be proactive when it comes to your health. Even if you’re not facing an immediate medical need, Best Doctors can collect and organize all your medical records and provide them to you on an easy-to-access USB drive. Best Doctors will also provide you with a helpful health alert that will highlight vaccinations or screenings you should consider.

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Find a Best Doctor

Best Doctors offers the ability to locate one of the over 53,000 expert physicians from their proprietary, Gallup ® certified, list of physicians to find the right specialist for you. Best Doctors will make sure that the selected physician is within your medical network and contact their offices to inquire about available appointments.

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Critical Care Support

Best Doctors helps ensure that you have the right diagnosis and treatment when it matters the most; after an acute or catastrophic medical event. Their renowned emergency medical experts can provide early intervention along with your treating medical team for some of the most serious cases, significantly improving outcomes while reducing unnecessary expense.

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Ask the Expert

If you still have questions about a medical condition or treatment plan, the Best Doctors Ask the Expert service can help. You will be put in touch with a Member Advocate nurse who will listen to your questions and concerns and then ensure that question or concern is quickly reviewed by a Best Doctors expert physician. You will receive an easy-to-understand report addressing your questions.

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