Aetna International provides administrative services for IDB Staff and Retirees, in connection with the IDB self-funded Insurance Program. The Insurance Program includes Medical, Prescription Drug, Vision and Dental plans.
| AETNA INTERNATIONAL (Medical and Dental)Aetna International phone dedicated for Medical and Dental: 1-888-633-1055Aetna Medical address:P.O. Box 981543, El Paso, TX 79998-1543 Aetna Dental address: P.O. Box 14094 Aetna International dedicated Fax: URGENT Direct Settlement Request/GOP email: InternationalProviderServices@aetna.com Aetna International website: www.aetnainternational.com Aetna International dedicated email: iadbservice@aetna.com |
P&A Group Medicare Reimbursement (for international retirees older than 65 whom reside in the US) Address: Web: https://padmin.com |
| AETNA VISION (For Routine Care)
Aetna International Phone dedicated for Vision: 1 -877-973-3238 Aetna Vision address: P.O. Box 8504 Aetna International dedicated Fax: 1-859-425-3363 Aetna Vision website: www.aetnavision.com Claims out of network: oonclaims@eyemed.com. |
Best Doctors
General Inquiries 60 State Street, Suite 600 Toll-Free: 1-866-904-0910 Web: https://members.bestdoctors.com/ HRD Retirees Website: http://www.iadb.org/retirees SRP (Staff Retirement Plan) email: VPF/SRP@iadb.org |
| EXPRESS SCRIPTS Pharmacy Home Delivery Services
Address: Phone: 1-855-521-0824 Fax: 1-608-741-5475 website: www.express-scripts.com |
AETNA INTERNATIONAL
Insurance Benefits Office: Call: 1.202.623.3137; e-mail: HRD/INS@iadb.org
Raquel Lopez (NW-463): Call: 1.202.623.1637; e-mail: raquell@iadb.org
Maria Macarena Pardo Berbel (SE0546): 1.202.623.2500; e-mail: mariapar@IADB.ORG
Carmen Sanabria (NW-465) -Medicare: Call: 1.202.623.3137; e-mail: mariadcs@iadb.org
Marcelo Wright (NW-434): Call: 1.202.623.2635; e-mail: marcelow@iadb.org